Free Practice Tool

What is your recall backlog actually worth?

Size the overdue-recall list you already have. Enter how many patients are overdue in each tranche and see the recoverable production, plus how many weeks of calling it takes to work the list.

Patients overdue for recall

Recently lapsed — highest return · assumes 35% return

Still familiar with the practice · assumes 22% return

Needs a reason to come back · assumes 12% return

Many have moved or switched · assumes 5% return

Value and calling capacity

Hygiene visit plus typical same-day treatment

$

Most reactivations take more than one try

Realistically, on top of the day job

How we calculate this

Backlog value. Each tranche is multiplied by its own assumed return rate — 35%, 22%, 12% and 5% from most to least recent — and then by your average recall-visit value. Rates fall with time overdue because reachability and intent both fall; a single blended rate would hide which part of the list is worth working first.

The working plan. Call attempts = overdue patients × attempts per patient. Weeks = attempts ÷ the calls per week you entered. Staff hours assume ~4 minutes per attempt including the notes afterwards.

Planning estimates only. The return rates are illustrative industry-shaped assumptions, not measured EigenH AI performance, not a forecast of your results, and not a quote. Change the inputs to match your practice before using the number. Everything is calculated in your browser — nothing you type here is sent anywhere or recorded.

Also free Missed-call & follow-up calculator Model the monthly opportunity in calls you are not answering.