EIGEN REACH IS LIVE — US & CANADA DENTAL OFFICES

An intelligent front desk for US & Canada dental offices — stay responsive, capture more bookings, and reduce revenue leakage.

Built for the dental front desk

Missed-call recovery
Dental appointment booking
Multilingual support
Dental office workflows
24/7 after-hours coverage
Every call captured
See it live Self-playing voice demo

Live call

See Reach book an appointment live.

Watch a real inbound patient call flow through EigenH Reach — from the first ring to a confirmed booking and an SMS receipt.

  • Answers every patient call — after hours, weekends, and busy-hour overflow.
  • Books, reschedules, and runs hygiene recall through office-approved workflows.
  • Escalates urgent or complex cases to your team with full context.
See it live

Live call

Reception — connected

On air

Incoming

+1 415 555 ••92

0:14

Reach › Thanks for calling — I can book your appointment right now.

  1. Incoming patient call
  2. Reception — live
  3. Appointment request detected
  4. Emergency exam slot found
  5. Booking confirmed
  6. SMS confirmation sent
EigenH Reach Capabilities

Every patient touchpoint, handled.

From answering patient calls to booking appointments, sending reminders, and surfacing call insights — EigenH Reach helps US and Canada dental offices run a faster, more reliable patient workflow.

01 / CALLS

Answer every call instantly

Answers inbound calls 24/7, understands intent, captures details, and routes based on dental office rules.

    ↗ Never miss high-intent calls
    01 / CALLS

    Answer every call instantly

    Answers inbound calls 24/7, understands intent, captures details, and routes based on dental office rules.

    • Always-on receptionist
    • Multilingual support
    • Escalates urgent calls
    ↗ Never miss high-intent calls
    Live Call Console
    EJ
    Emily Johnson
    +1 415 555 0198 · Live call
    Reach · Appointment intent detected
    02 / SCHEDULING

    Smart appointment booking

    Checks dentist availability, appointment type, and operatory logic before confirming bookings.

    • Dentist-specific slot logic
    • Auto-confirm or staff review
    • Calendar-aware booking
    ↗ More scheduled visits
    Scheduling Dashboard
    Confirmed
    JS
    Dr. John Smith
    General Dentist · Available today
    09:00
    10:30
    11:00
    02:30
    Appointment Confirmed

    Dr. John Smith · 10:30 AM · New patient exam

    03 / RECOVERY

    Recover missed calls

    Follows up instantly with missed callers by SMS or email to help them continue booking.

    • Instant SMS/email follow-up
    • Custom dental office templates
    • Continue booking in chat
    ↗ Reduce lost opportunities
    Missed Call Recovery
    Text ready
    Sorry we missed your call. Would you like to book an appointment?
    Yes, tomorrow morning.
    We have 10:30 AM available with Dr. Smith.
    04 / REMINDERS

    Reduce patient no-shows

    Sends automated confirmation prompts, reschedule links, and post-visit follow-ups.

    • Confirmation & reschedule links
    • Post-visit follow-ups
    • Multi-channel support
    ↗ Keep schedules full
    Reminder Pipeline
    Auto follow-up
    1
    Reminder Sent

    Tomorrow at 10:30 AM

    2
    Patient Confirmed

    Reply: Yes, I will be there

    3
    Follow-up Scheduled

    24 hours after appointment

    05 / PAYMENTS

    Online payments

    Automatically triggers a secure payment link right after booking.

    • Post-booking payment link
    • Deposit collection
    • Status visible to staff
    ↗ Faster fee collection
    Online Payment
    Secure link
    Appointment confirmed with Dr. Smith
    Emergency exam deposit
    $49
    Payment Received · $49

    Receipt shared with patient

    06 / INTELLIGENCE

    Call tracking & analytics

    Transcribes, summarizes, and tags every call to track patient demand and outcomes.

    • Call transcripts & summaries
    • Intent & outcome tracking
    • Staff review dashboard
    ↗ Make every call measurable
    Call Intelligence
    Measured
    BookedOutcome
    New Pt.Intent
    PositiveSentiment
    Transcript Summary

    Patient requested an appointment for tooth pain. Reach captured the concern, suggested an available dentist, and confirmed booking.

    07 / INTAKE

    Digital pre-visit forms

    Collects necessary patient details digitally before they arrive at the dental office.

    • Digital intake forms
    • Demographic capture
    • Reason for visit details
    ↗ Cleaner patient data
    Digital Intake
    Submitted
    Patient Name
    Emily Johnson
    Reason for Visit
    Tooth pain for 3 days
    Status
    Pre-visit form submitted

    Next step

    Bring 24/7 patient coverage to your dental office.

    Walk through how EigenH Reach answers dental patient calls, books appointments, handles common questions, and escalates urgent cases to your team across the US and Canada.

    SOC 2 Coming Soon
    HIPAA Coming Soon